Enough is a great word isn’t it? It means not too little and not too much. We say things like, “just enough for…” or “make sure there is enough” We the bizzebee team talk regularly about how great social media can be for small businesses especially for building brand awareness and informing the local community of what you do, where you are and any special promotions you are running but we also must warn of the dangers of overdoing it.
If you look closely at Facebook and Twitter you will see that there are all sorts of people and groups bombarding their followers constantly with pictures and messages, some are interesting but most of the time it is just ‘chatter’.
If you imagine social media is a huge football stadium full of shouting people, all shouting different things, it is believed that you need to shout louder to be noticed. This might work to a degree, but in truth, you are doing nothing more but adding to the annoying and undecipherable noise pollution.
The reason many people/businesses post a lot is that these social media networks are huge resources of free traffic, they are also social so fun and interesting stuff can be shared potentially leading to some posts going viral meaning more traffic. Also more importantly these newsfeeds are fast, they can soon be filled up with new stories and status updates meaning yours could soon be lost in the ‘chatter’ and pushed further down the feed with very few people actually seeing it.
Again it is assumed that most people have a fairly big list of Pages or people they follow so their newsfeeds are soon filled with new information and all businesses and people need to be seen. With Twitter people follow thousands of people so it doesn’t take long before a Tweet is replaced by another.
Facebook is slightly different to Twitter, they do not show you all of the posts that are shared from the Pages you follow, they generally show those you interact with more but again these posts can soon be lost so it has become common practice for many to share a new post, Tweet or status every hour or so. This is ok but it can soon ‘cheese off’ a lot of people.
For example, my better half is a keen ‘pruner’ of stuff on Facebook, more so than the average person but she can soon become fed up with the constant posts by Pages of ‘nothing’ as she calls it. She has Fibromyalgia and M.E. and once followed a Page dedicated to the subject mainly to get new information. It wasn’t long before she hid it from her newsfeed due to the constant posting of images with quotes on them and the constant complaining and moaning from other sufferers.
She doesn’t like to complain and would rather find a solution or soldier on with a smile but even the constant sharing of positive and uplifting images and quotes becomes annoying when your news feed is awash with them.
Imaging if you liked only 80 Pages and Facebook with their odd system showed you the posts of 40 of them, those 40 Pages posted a new status update every hour over the 8 hour working day. Your newsfeed would be filled with 320 images and posts about ‘stuff’ each and every day. And then there will be all of the posts from your friends and family.
The problem gets worse when you realise that Facebook is open to the world and Page owners know this so they schedule posts to go live every hour of the day to cover different time zones. That would be 960 posts over the period of a day if those 40 Pages all posted every hour!
Your newsfeed will be crammed with images, videos and texts from around the world and it won’t be long before you start ‘pruning’ your list of Liked pages. And to be honest who can blame you?
Building a company brand, building exposure and trying to keep in the ‘limelight’ is ok but do it too much and it can be very damaging.
Twitter is often used to share news, articles and inspirational quotes by others which again is fine but these will soon be lost in all of the chatter. I at times get fed up with social media because when you are working with it daily you get exposed to a lot of ‘noise & chatter’ and it can be very off putting and depressive.
I have often finished a week thinking I could just walk away from it all and never look back.
So I advise you to think carefully about how much you post and what you post, many of the bigger reputable marketers and small businesses use Twitter more as an international text message service where they will broadcast some news of a promotion and then interact and chat with people.
Some companies use it as a service help desk, I have chatted to my broadband provider over Twitter and had issues sorted by them there and then. I have chatted to friends and fellow bizzebees using Twitter, people start worldwide debates using Twitter and the # hastag system.
The screenshot above is from the national Australian political debates known as #qanda (Questions and Answers)
Twitter is a great tool for conversation and interaction and using it correctly in my opinion is often down to ‘less is better’. My only big issue with Twitter is I say a lot or at least have long worded sentences and need more characters; I never have enough which is why a lot of people use Twitter to post a lot of one liners and quotes due to character restraints.
It can be annoying seeing Tweets and RTs of articles or quotes that are shared for the sole purpose of trying to ‘be seen’.
I have started to play the ‘Hoax Quotes Game’ on Twitter these days just to see if a quote I have made up gets shared by someone who has only half read it. Just today I shared a quote by cartoon character Stewie Griffin to see if anyone notices.
Believe me when I say it is likely people will not notice it because it has become the norm to share pap that people simply ignore, it blends into the rest of the chatter.
Facebook allows more words and characters with a comments system that in my opinion is easier to follow conversations with however Facebook have a terrible system of deciding what posts are seen and by whom based on who has interacted with each other.
If you have Liked a post, shared a post or commented on a post from a specific Page or person then you will more likely be shown more by them because Facebook deem it to be more relevant to you. If you Like a page or make a friend with someone but do not do any interaction then eventually they will stop showing you any posts they make which is just crap in my honest opinion. I often like to see stuff without having to like, share or comment. I know it is hard to believe but I am actually quite a quiet and reserved guy with little to say. 🙂
However even with Facebook’s terrible system I would still advise that you try and not share too much too often and I would limit the images and positive quotes to a few now and then because people will get fed up of seeing them. (If they are the lucky few who see them!) And instead of your business or website name being etched on the back of their brain as you first hoped with your branding attempts you will instead be seen by eyes suffering with the Facebook equivalent to ‘snow blindness’ or even worse, be un-Liked or hidden from view.
I think personally the motto is share less, share quality, and converse more. These tools are free; they can be very powerful and have saved many local businesses from going bust. Use them wisely and try to remember, sometimes ‘Less Is More’